Yay! Hello there 👋 We’re looking for a sharp, service-minded colleague to join our Customer Support team.

👨‍💻 The role

You will be responsible for delivering high-quality support to our customers and helping them succeed with our Workforce Enablement Platform.

This is a hands-on role where you solve challenges, guide customers, and ensure they get value from the product. You will become a product solution advisor and work closely with Product and Development to improve the platform based on customer insights.

Full-time · Start: June 1st, 2026

🛠️ What you’ll do

• Handle customer support across chat, email, phone, and meetings

• Solve challenges quickly and ensure clear communication with customers

• Guide customers on how to use the platform effectively

• Act as a product solution advisor across the customer journey

• Report technical cases to Product and Development

• Maintain and improve our Help Center and AI chatbot Fin
  

🙋‍♀️ Who you are

• You take ownership of customer cases and follow them through

• You are a strong communicator and listen to understand not to answer

• You are tech-savvy and quick to learn new systems

• You are curious about AI and how it can improve support

• You collaborate easily across teams

• You are fluent in Danish and English (additional Nordic language is a plus)
  

Bonus ✨ You have experience with customer support and/or tools like Intercom or Zendesk.
A relevant education within Communication, Business, IT, or similar is great - but even more important is your ability to learn quickly and feel comfortable working with digital tools.

😎 Other great things to know

Location: Our fantastic headquarters is on Holmbladsgade 133, Amager, Copenhagen - close to the beach, Kløvermarken, padel courts, great bars, and restaurants.

Lunch Program: Healthy and delicious meals from Meyers (vegan/vegetarian options available), plus free coffee, tea, fruits, and snacks.

Social events: Friday bars, hang-outs, Summer and Christmas parties

Work Environment: Exceptional coffee, great colleagues, and a focus on high well-being.

💜 We can't wait to hear from you!

Ready to take full ownership of a customer support role with a strong focus on AI? Apply now - we review and interview on an ongoing basis. We believe in empowering individuals to make a difference and become better versions of themselves.

Questions? Reach out anytime.